Frequently Asked Questions Getting here Ride your broom, bike, or dragon. We love our planet and we love it when our guests use alternative forms of transportation. The Boise Green Belt makes for an excellent pre-event experience. But if driving is a must, here are some directions! 2355 Old Penitentiary Road Boise, Idaho 83712 Give me directions Who hangs your lights? A combination of IBG staff, some dedicated volunteers, and the folks from the Community Reentry Center across the street all help us make this possible. What nights is Santa there? The Treasure Valley’s most authentic Santa will be in-person every Wednesday, Thursday, and Sunday beginning November 26th through December 24th. What night is the bar open? The Snow Globe Bar is open Thursday, Friday and Saturday on these dates: 11/23-11/25 11/30-12/2 12/7-12/9 12/14-12/16 Then we will switch to Friday, Saturday and Sunday for: 12/22-12/24 (Christmas Eve) 12/29-12/31 (New Year’s Eve) Who are the food or beverage vendors each night? Please check our website or social media posts for this information as it is subject to change. Will the Grinch be there? The elusive Grinch will be taking this season off but look for the Gingerbread Man. Why do you have timed entry? Timed entry allows for a better experience because we can control the crowd size. The last entry is at 8p because we suggest allowing an hour to experience all the installations, but if you arrive after 8p and would like to experience Winter Garden aGlow, we would allow it! Just understand the lights go out at 9p. What time is last entry? Is my child’s choir performing tonight? Please check our website for musical performances. Where should I purchase tickets? Tickets are available online or in person at our main gate on the night you want to attend. How can I get free or discounted tickets? If you are a Garden member, you receive discounted tickets! Additionally, we work closely with many local organizations to give them complimentary tickets for distribution. Can I get a refund? We are a not-for-profit and this is our biggest fundraiser, we cannot offer refunds but you may use the receipt as a tax deduction. Or your tickets can be given to someone else for use. Why is your event not free? Unlike some other light shows, we are not supported by a business or city. IBG is a local non-profit that receives no outside funding. We rely on sponsorships, memberships, and event revenue to keep our Garden open. The price reflects the many months of time it takes to get the event set up and all the work is done by hand. Do you offer printed tickets? I would like to give one as a gift. We do not have printed tickets but we can sell you an Event Voucher. The voucher allows the recipient to attend any of our IBG Signature Events including Bug Day, Great Garden Escape and Winter Garden aGlow. Someone in my party can’t attend, what are my options? You can offer the ticket to someone else or consider it a donation for your taxes. How many lights do you display? It’s hard to get an exact number but it is over 500,000! How long does it take to go through the Garden? We suggest about an hour, but you can stay as long as you like. I lost my ticket, now what? If you send an email to info@idahobotanicalgarden.org with the name the tickets were purchased under, we can look them up and resend them. Sometimes the tickets will go to your junk mail folder, you may want to check there first. Are you open if it is raining/snowing/icy? We will be open as long as visitor safety is not compromised. If it is, we will shut the event down and will notify you via email by 2p that day. We will also post on our social media channels and our outbound voice messaging system. If we close, we honor your ticket(s) on another day. No need to reschedule just come when it is convenient for you. How accessible is the event? Do you offer wheelchairs? The event is held outside, at night and on pathways covered with a sand-like material called chat. There are a few areas with slopes and stairs. There are two brick pathways and a central plaza with brick. Plan on wearing sturdy walking shoes and being able to navigate stairs. If there has been rain, snow or ice it makes navigation more difficult. Some of the staircases are made of sandstone and have a degree of unevenness, but many have another path as an option. Strollers can be pushed on most paths, and all-terrain wheelchairs are available at no charge. The walk from the admission kiosk to the central part of the Garden is 212 yards long. This includes a 24 yards-long ramp that meets ADA slope requirements. The kiosk offers free all-terrain wheelchairs on a first come basis. I’m a member, but I’m not getting my discount applied when I try to buy the tickets. Help! If you are a Garden member, you must be signed into your account in order to receive your membership discount. When you click to purchase tickets, a popup screen will appear for you to log in with your email and password. Your discount will not appear until the checkout screen. If you attempt to log in and receive an error message, you most likely have not registered an account yet. Click on the “Create an account” button on the popup screen, and create an account with the same email associated with your membership. I didn’t get my membership discount for the event; can I get a partial refund? Sure thing! We can refund the partial difference. Just shoot us an email at info@idahobotanicalgarden.org with your name and membership number, and we can assist. Please note, that refunds can take up to 7 business days to be reflected in your account. I have vouchers that I want to use for the event, how do I redeem them? Great! No need to purchase tickets ahead of time. Just show up with your vouchers.

Spring Plant Sale Fundraiser 2024 Members Only: May 10, 4 pm - 7 pm Open to Public: May 11, 9 am - 1 pm The Spring Plant Sale returns for 2024! The Spring Plant Sale Fundraiser is an annual event that allows garden enthusiasts to learn more about the diverse range of plants cultivated in the Garden and bring pieces of the Garden home with them! Visitors have an opportunity to gain a wealth of knowledge on the different types of plants that are available for their gardening space and how to care for them. The sale also allows you to meet with other gardening enthusiasts and exchange tips, ideas, and more. ​ The Members-only Plant Sale Day on May 10 will have - plants, you guessed it - but with additional festivities like food trucks and live music! Preview Selection Getting Here Bike walk, skate, or carpool. We love our planet and we love it when our guests use alternative forms of transportation. But if driving is a must, here are some directions! 2355 Old Penitentiary Road Boise, Idaho 83712 Give me directions

Event Operations Coordinator Reports to Event Manager ​ Status Full-time/Exempt ​ Salary $16-$19/hour ​ The Event Operations Coordinator is the lead role in the logistics implementation of events at the Idaho Botanical Garden. Working under the direction of the Event Manager, this position's primary responsibilities include assisting in planning and executing the logistical and technical aspects of Garden events. The Event Operations Coordinator will also supervise some contract and volunteer labor, and implement plans and processes to improve event preparation, execution, set-up and take-down. ​ Responsibilities Event Preparation Train and supervise Event Support staff, monitoring efficiencies and hours. Order, organize, and inventory event supplies. Prepare event sites with operational needs such as lighting, trash and recycling, and electric distribution. Follows the process defined in Events Best Practices and is responsible for gathering information and communicating the information across teams. This includes creating appropriate documentation for distribution of each signature event. Other duties as assigned. ​ Event Execution Serve as Onsite main point of contact for all aspects of event set-up and take-down. Assist in managing event flow, including vendor/artist load-in, parking, and load-out. Oversight of event facilities and equipment rental. Prepare classroom and bridal room for site rental clients and on-site partners. Works closely with lead volunteer to observe roles and make changes to address needs in real-time. Other duties as assigned ​ Skills, Specifications, & Experience​ ​ Demonstrate superior communication skills. Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and must be able to work well under pressure. Excellent attention to detail and follow-through. Basic understanding of electrical distribution and event mechanics. Exceptional organizational and diplomacy skills. Ability to effectively work outdoors in varied weather conditions. Solid decision-making skills and sound judgment. Ability to adapt to challenges and opportunities with a solution-oriented perspective. Demonstrated ability in support staff and volunteer supervision. Computer proficiency including Microsoft Office. Flexibility in schedule, working some evenings and weekends. Ability to perform manual labor, such as loading and unloading equipment, operating equipment and standard power tools, climbing ladders, etc. ​​ Requirements ​ Minimum of two years’ experience in event coordination and/or back-of-house event production. ​ To Apply Please submit resume and cover letter, for review to hire@idahobotanicalgarden.org Apply Here It is understood that this job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. ​ Anti-Racism Statement: The Idaho Botanical Garden acknowledges the harm and injustice committed against Black, Indigenous, and People of Color (BIPOC) communities including colonization, slavery, segregation, denial of proper resources, mass incarceration, police brutality, and economic and voter suppression--systems that have been perpetuated for hundreds of years. We wish to honor Indigenous community’s native to this region including the Paiute, Shoshone, and Bannock tribes. We express gratitude and appreciation to the traditional stewards of the land and to those who have been living and working in this valley from time immemorial. We must continue to strategize and support one another, both within our organization and our greater community, to make space for diverse voices to express themselves fully and to cultivate a culture that embodies the means of a collective. We stand firm in our ability to name and eliminate racist behavior and to provide proper training to our Board and Staff in an effort to uphold this commitment. We will continue to ask hard questions, share our stories, and think critically to ensure the longevity of a movement toward equity and inclusion. We strive to create an environment where welcome, wellness, safety, and success are possible for all who visit this space and to carry these efforts beyond our garden walls. ​

First Name Last Name Email Phone Message Submit We'll be in touch! Feel free to leave us a message below and we will be happy to get back to you soon! Give us a call (208) 343-8649 info@idahobotanicalgarden.org info@idahobotanicalgarden.org Give us a call at (208) 343-8649 Email us here Contact Us 208.343.8649 2355 Old Penitentiary Road. Boise, Idaho 83712 Get directions Visit the Garden!

Penstemons at the Garden $30 members $40 non-members Register below! Join us for a special behind-the-scenes tour of our Penstemon collection! Sunday, May 5th, 1:30 pm - 3:00 pm | 2355 Old Penitentiary Rd Celebrate our 40th anniversary by joining us for a special behind-the-scenes tour with our Collections Curator. Learn about Penstemons, view our accredited collection, and celebrate IBG! Each registrant will receive a takeaway gift. Note: This class will have indoor and outdoor portions. . ​ ​ ​ Sign up here Getting Here Bike walk, skate, or carpool. We love our planet and we love it when our guests use alternative forms of transportation. But if driving is a must, here are some directions! 2355 Old Penitentiary Road Boise, Idaho 83712 Give me directions

Forest Bathing with Earthly Delights By Nature $80 members $90 non-members Register below! Join in on weekly forest bathing walks to foster a greater connection with the spring season in the Garden. Tuesday, April 2nd, 9th, 16th, and 23rd 5:30 PM - 7:30 PM | 2355 Old Penitentiary Rd Developing or deepening your relationship with the natural world is like cultivating any other relationship—it requires attention and sustained commitment. Luckily, spending time in nature brings many scientifically documented health benefits, from reduced stress and lower blood pressure to increased creativity. Join Casey O’Leary, a certified Nature and Forest Therapy Guide, for a month of weekly forest bathing walks to bring us into greater connection with the spring season in the Garden. Gathering weekly with a group also offers the opportunity to make new connections with a supportive cohort as well! A "forest bath" doesn't require a swimsuit, or even water! Instead, we'll practice slowing down and using our senses to explore the more-than-human world around us. For the best experience wear layers of clothes to be comfy in all-weather as this is an outdoor experience. You can also bring a folding chair or blanket if you prefer that to sitting on the ground. Note: Preregistration for the four-part series is required. . ​ ​ ​ Sign up here Getting Here Bike walk, skate, or carpool. We love our planet and we love it when our guests use alternative forms of transportation. But if driving is a must, here are some directions! 2355 Old Penitentiary Road Boise, Idaho 83712 Give me directions

Photography & Filming Thank you for choosing the Garden as your photography destination. We believe the Garden is a special place and a spectacular location to capture the beauty of our hard work and dedication to horticulture. We require all photographers to schedule photo shoots with the Garden, due to other events taking place. For more information and availability, please contact the Garden at 208-343-8649 or info@idahobotanicalgarden.org . ​ Currently, the Garden offers two photography admission options: ​ Photographer Day Pass | $110 per session Free admission for up to 10 associated individuals. Groups with more than 10 individuals will be charged a group fee of $5 for each additional person. ​ Photographer Membership | $220 per year This special membership provides benefits created specifically for photographers and is good for one calendar year. A Photographer Membership is not transferable. The Photographer Membership benefits are for Photographer Members only. Free admission for up to 10 associated individuals for the photo shoot. Groups with more than 10 individuals will be charged a group fee of $5 for each additional person. ​ *Filming at the Garden varies, please contact us for more information. Photographer Membership Benefits Include: ​ Unlimited photo shoots during regular Garden hours (excluding special events) for 1 year Full rights to sell your Idaho Botanical Garden photos Enjoy FREE general admission to the Garden year-round for 1 PRIMARY MEMBER Reciprocal benefits at 345 botanical gardens across the country FREE Admission to Members Only Plant Sale FREE Admission to Scarecrow Stroll Special discount on camps, classes, and events Pre-sale ticket access for Outlaw Field Summer Concerts Series® Discounted advance ticket purchase for Outlaw Field Summer Concert Series® (4 tickets max) Subscription to the Web Thymes monthly e-newsletter Sign up today Filming at the Garden Filming must be scheduled in advance. Please contact us to review filming location needs and schedule. Payment must be made in advance. Cancellations made 72 hours in advance will receive a full refund for any payments received. Photo Shoots & Filming Guidelines These guidelines apply to all photographers & filming crews at all times while on the Garden grounds. Photographers & film crews must schedule photo shoots and filming sessions with the Garden before arriving, due to other events taking place. ​ Check in with the kiosk upon arrival. ​ Participants must come fully dressed and made up, as we do not have facilities to change or prepare for a photo shoot. We ask that you be respectful when sharing the Garden with other visitors enjoying the Garden. As well as observing our Photo Shoot and Filming Guidelines, please note the following: ​ The Idaho Botanical Garden is a private, not-for-profit organization supported solely by gate admission, memberships, events, and donations. We ask you to honor our policies when using any part of our property. Those who do not comply will be asked to leave without a refund of fee. Our commitment is to protect the aesthetics, beauty, and delicate nature of our Garden. Thank you for your understanding.

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